Delete your account

You can delete your account from the app's settings, or here with your phone number and password. Deletion is permanent and cannot be undone.

What is deleted for good

  • Your profile photo, and the IP addresses and browsers saved on your account
  • Your favorites, search history and browsing history
  • Your notifications and registered devices
  • Your sign-in on every device

What we keep for legal and financial reasons

  • Invoices and payments. Your name, phone numbers and email are removed from your account and kept in a restricted record that administrators and accountants can see
  • Your past consultations, whatever their status; upcoming ones are cancelled but not erased
  • Past discount requests; pending ones are rejected
  • Records of calls and WhatsApp messages you started with projects or developers, without your IP address
  • A copy of your name and number in our customer-management system, erased when you ask our support team
  • Ban records, if any, and sales-team notes on your contact records
  • Server logs, which include phone numbers and IP addresses, for security

For example: 01012345678 or +20 101 234 5678

AR